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Guarantee

Chic Zen Guarantee

Thank you for trusting us with your needs, we promise to do everything in our power to make you happy and smiling.

1. 10 Day Returns Guarantee

Apparel items can be returned/refunded or exchanged within 10 days of receiving as long as they are unwashed, unworn and unused.

2. Partial or Full Refund If The Item Is Not As Described

Any products can receive a partial or full refund if they are not as described.

You can either:

A) Keep the item and get a partial refund
B) Return the item and get a full refund

3. Full Refund For Damaged Items

If the product you receive is faulty/damaged or broken, you can get full a refund.

We want you to love the Chic Zen products and to be excited when you see the package from us in the mail!

If you’re not happy with a purchase, please contact us, and we’ll help make it right.

Best ,
Chic Zen Team

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Use Coupon Code "WIN5" on Checkout to save 5%

  • Joanna - San Jose, Costa Rica

    Joanna - San Jose, Costa Rica

    Verified Purchase

    Hello thank you for the great deal on my last order. I have now ordered twice and both times the items arrived fast and everything went smooth. I appreciate you sending me the email confirmations to keep me posted on my order.

  • Melinda - Las Vegas, Nevada, USA

    Melinda - Las Vegas, Nevada, USA

    Verified Purchase

    I am so happy I got my dress so quickly. I was just online and I saw an ad for this product and I couldn't believe it was such a good deal. So happy I found this site.

  • Sarah - Barcelona, Spain

    Sarah - Barcelona, Spain

    Verified Purchase

    I got my scarf very fast and I am just happy that it was a such a good deal. I got three of them. The directions make it very easy to use and it's so convenient. Thanks guys I will be back.

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